Privacy Policy

Last Updated: September 1, 2025

1. Information We Collect

We collect information you provide directly to us when you create an account, such as:

• Your email address.
• Your chosen subdomain and password.
• Information required by our payment processor, Stripe, to set up your connected account.

We do not have access to the personal data of your members that you upload to your tenant account, other than what is necessary to provide the service (e.g., processing payments via Stripe).

2. How We Use Your Information

We use the information we collect about you (the Tenant) to:

• Provide, maintain, and improve our Service.
• Process transactions and send you related information.
• Send you technical notices, updates, security alerts, and support messages.
• Communicate with you about products, services, offers, and events offered by DuesDirect.

3. Information Sharing

We do not share your personal information with third parties except as described in this Privacy Policy:

• With our payment processor, Stripe, to facilitate payments.
• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process.
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of DuesDirect or others.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

5. Your Choices

You may update, correct, or delete information about you at any time by logging into your account or contacting us. If you wish to delete your account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us through the information provided on our contact page.