Terms of Service

Last Updated: September 1, 2025

1. Acceptance of Terms

By creating an account and using the DuesDirect platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

DuesDirect provides a multi-tenant platform for organizations ("Tenants") to manage member dues and information. The Service integrates with Stripe for payment processing.

3. Tenant Responsibilities

As a Tenant, you are responsible for:

  • Maintaining the confidentiality of your admin password.
  • All activities that occur under your account.
  • Ensuring the accuracy of the information you provide about your members.
  • Complying with all applicable laws and regulations regarding your members' data.
  • Your relationship with your members, including any disputes that may arise.

4. Fees and Payments

A small application fee is automatically deducted from each transaction processed through the Service, as specified on our pricing page. You are also subject to Stripe's own transaction fees and terms of service.

5. Termination

We reserve the right to suspend or terminate your account at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users of the Service, us, or third parties.

6. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

7. Limitation of Liability

In no event shall DuesDirect be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, good-will, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

8. Changes to Terms

We may modify these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes.